These Regulations for the provision of services on the www.urbaner.pl Website define the rules of the operation and use on the Website and regulate the rights and obligations of its users. Each user who accesses the Website acknowledges and accepts these Regulations, the Privacy Policy, and the Cookie Policy, the content of which is also available on the Website www.urbaner.pl.
Price - a price of the Product placed in the Store next to the information about the Product. The price is given in Polish zlotys and includes VAT.
Working days - days from Monday to Friday, excluding public holidays.
Registration Form - a form available in the Store that allows you to create an Account.
Order Form - an interactive form available in the Store that allows you to place an Order, in particular by adding Products to the Cart and defining the terms of the Sales Agreement, including the method of delivery and payment.
Customer - any entity making purchases in the Store.
Civil Code - the Act of April 21, 1964, (Journal of Laws No 16, item 93, as amended).
Consumer - a natural person concluding a Contract with the Seller within the framework of the Store, the subject of which is not directly related to its business or professional activity.
Account - a Customer Account in the Store which contains data provided by the Customer and information about Orders placed by him in the Store.
Shopping Cart - an element of the Store's software in which the Products selected for purchase are visible; it is also possible to determine and modify the Order data, in particular the quantity of the Products.
Product - an item available in the Store which is the subject of the Sales Agreement between the Customer and the Seller.
Entrepreneur - a natural person, a legal person, or an organizational unit that is not a legal person, whose separate law grants legal capacity, performing on its own behalf an economic activity that uses the Store.
Regulations - these Store regulations.
Store - an online store run by the Seller at the internet address: https://urbaner.pl.
Seller, Service Provider - SMARTWEAR Sp. Z O.O. with the registered office in 80-172 Gdańsk, Trzy Lipy 2 / 1/3, entered into the Register Of Entrepreneurs of the National Court Register (KRS 0000776105), kept by the Gdańsk-North District Court in Gdańsk, VII Commercial Division of the National Court Register, NIP: 9571114055, REGON: 382788495, share capital PLN 10,000, paid in full, represented by the President of the Management Board.
Sales Agreement - a Product sales contract concluded between the Customer and the Seller via the online Store.
Remote contract - a contract concluded with the Customer within the framework of an organized system of concluding remote contracts (as part of the Store), without the simultaneous physical presence of the parties, with the sole use of one or more means of remote communication until and including the time of concluding the Contract.
Order - a Customer's declaration of intent, aimed directly at the conclusion of the Sales Agreement, specifying, in particular, the type and number of the Goods.
By accepting these Regulations, the User:
consents to the conclusion of the Contract using means of remote communication, i.e. e-mail, electronic order form, telephone, text messages,
agrees for the Seller to provide all digital content with the use of means of remote communication, i.e. access to the Service, before the 14-day statutory withdrawal period, in accordance with Art. 38, point 1 of the Consumer Rights Act.
Using the Store, including viewing the Store's assortment and placing orders for Products, requires:
Viewing the Store's assortment does not require creating an Account. Placing orders by the Customer for Products in the Store's assortment is possible either after creating an Account under the provisions of §6 of the Regulations or by providing the necessary personal and address data enabling the Order to be completed without creating an Account.
The final amount to be paid by the Customer consists of the Price for the Product and the cost of delivery (including the charges for transport, delivery, and postal services), about which the Customer is informed on the Store's website when placing the Order, including when expressing will to be bound by the Sales Agreement.
To create an Account in the Store, you must complete the Registration Form. It is necessary to provide the following data: name, surname, address, delivery address, e-mail address, telephone number.
Creating an Account in the Store is free of charge.
Logging into the Account is done by entering the login and password set in the Registration Form.
The Customer may—at any time, for any reason, and without incurring any fees—delete the Account by sending an appropriate request to the Seller, in particular via e-mail or in writing to the addresses provided in §3.
The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the online Store in accordance with §7 of the Regulations.
After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of the receipt of the Order and its implementation takes place by sending the Customer an appropriate e-mail to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's declaration of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. As soon as the Customer receives the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.
If the Customer chooses payment by bank transfer, electronic payment, or payment by credit card, he is obliged to make the payment within 2 calendar days from the date of the Sales Agreement; otherwise, the Order shall be cancelled.
If the Customer has chosen the method of delivery via courier delivery or InPost Paczkomaty, the Product shall be sent by the Seller within the time specified in its description (subject to the fifth paragraph), in the manner chosen by the Customer when placing the Order.
In the case of ordering Products with different delivery dates, the delivery date is the longest given date.
The beginning of the period of delivery of the Product to the Customer is counted as follows. If the Customer chooses the method of payment by bank transfer, electronic payment, or payment card, the period is counted from the date of crediting the Seller's bank account.
In the case of ordering Products with different reception readiness dates, the reception readiness time is the longest given date
The Order fulfilment time ranges from 24 to 48 hours from the moment the Seller receives the payment. If the execution time turns out to be longer, the Seller shall contact the Customer to inform about the delay and confirm that the Order shall be continued.
Product delivery takes place only in Poland.
Product delivery is payable unless the Sales Agreement provides otherwise. Product delivery costs (including charges for transport, delivery, and postal services) are indicated to the Customer on the online Store Website in the ‘Delivery costs’ tab and whilst placing the Order, including when the Customer expresses his will to conclude a Sales Agreement.
The Seller confirms the conclusion of the Sales Agreement by issuing a or a VAT invoice (at the Customer's request).
The Consumer may withdraw from the Sales Agreement within 14 days without giving any reason.
The running of the period specified above begins with the delivery of the Product to the Consumer or a person other than the carrier designated by him.
In the case of an Agreement that covers many Products that are delivered separately, in batches, or in parts, the date specified in the first paragraph runs from the delivery of the last item, batch, or part.
The Consumer may withdraw from the Agreement by submitting a declaration of withdrawal to the Seller. In order to meet the deadline for withdrawing from the Agreement, it is sufficient for the Consumer to send a declaration before that date.
The declaration may be sent by traditional mail or by e-mail by sending it to the Seller's e-mail address or by submitting the declaration via the Seller's Website—the Seller's contact details are specified in §3. The declaration may also be submitted on the form, a model of which is attached as Appendix No. 1 to these Regulations and the Act of May 30, 2014 on consumer rights, but it is not obligatory.
If the Consumer sends the declaration by e-mail, the Seller shall immediately send the confirmation of receipt of the declaration of withdrawal from the Agreement to the e-mail address provided by the Consumer.
Consequences of withdrawal from the Agreement:
In the event of withdrawal from a Distance Agreement, the Agreement shall be considered null and void
In the event of withdrawal from the Agreement, the Seller shall immediately return to the Consumer—not later than within 14 days from the date of receipt of the Consumer's declaration of withdrawal from the Agreement—all payments made by him, including the costs of delivering the goods, except for additional costs resulting from the method of delivery chosen by the Consumer. other than the cheapest standard delivery method offered by the Seller.
The reimbursement shall be made by the Seller using the same payment method that was used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that does not involve any costs for him.
The Seller may withhold the reimbursement until the Product is received back or until a proof of its return is provided to him, whichever occurs first.
The Consumer should return the Product to the Seller's address provided in these Regulations immediately, no later than 14 days from the day on which he informed the Seller about the withdrawal from the Agreement. The deadline shall be met if the Consumer sends the Product back within 14 days.
The Consumer bears the direct costs of returning the Product, including the cost of returning the Product, if, due to its nature, the Product could not be returned by regular mail.
The Consumer is only responsible for reducing the value of the Product resulting from using it in a different way than was necessary to establish the nature, characteristics, and functioning of the Product.
In the event that, due to the nature of the Product, it cannot be returned by regular mail, information about this, as well as about the cost of returning the Product, shall be included in the Product description in the Store.
The right to withdraw from a Distance Agreement is not entitled to the Consumer in relation to the Agreement:
in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs,
in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons if the package has been opened after delivery,
in which the subject of the service is an item that deteriorates quickly or has a short shelf life,
for the provision of services if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the commencement of the service that after the Seller has fulfilled the service, he shall lose the right to withdraw from the Agreement,
in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the Agreement,
in which the subject of the service are things that after delivery, due to their nature, are inseparably connected with other things,
in which the subject of the service are alcoholic beverages, the price of which was agreed upon the conclusion of the Sales Agreement, the delivery of which may take place only after 30 days, and the value of which depends on fluctuations on the market over which the Seller has no control,
in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package if the package has been opened after delivery,
for the delivery of newspapers, periodicals, or magazines, with the exception of a subscription agreement,
for the delivery of digital content that is not saved on any tangible medium, if the performance began with the Consumer's express consent before the deadline to withdraw from the Agreement and after informing him by the Seller about the loss of the right to withdraw from the Agreement.
Withdrawal from a Distance Agreement is not available to an entity other than the Consumer, and all liability of the Seller towards the Client who is not a Consumer is excluded. In case of disputes with the Client, the legal proceedings musts be instituted at the court, which is competent for the registered office of the Seller.
On the basis of a non-exclusive, free and non-transferable license, the Seller authorises the Participant to use the proprietary copyrights to the materials contained on the Website only to read the presentation of the Services offered by the Seller and to conclude an Agreement for the provision of training services and services provided electronically to the extent specified in the Regulations.
The Participant may not use the materials contained on the Website for commercial purposes without the consent of the Seller or the licensee.
The logo, the name of the Seller, and the name of the Website, its concept, graphic design, software, materials, and collected databases are protected by law.
The Seller warns that the infringement of copyrights and other rights shall be respected in court.
The Seller declares that all materials and information constituting the resources of the Website are obtained and edited with due diligence in order to ensure the reliability, validity, and completeness of the Website.
In the process of selecting materials for the purposes of running the Website, the Seller uses his own materials and materials obtained, pursuant to applicable law, from external entities.
The Consumer agrees to the free use of his public image for the purposes of promoting the Services in the event of online transmission of the Services provided, publication of photos, films, and special events conducted by the Seller.
Any comments regarding the materials available on the Website should be sent via e-mail to: kontakt@urbaner.pl.
The Seller reserves the right to amend the Regulations for important reasons, that is: changes in the law, changes in payment and delivery methods, to the extent to which these changes affect the implementation of the provisions of these Regulations. The Seller shall inform the Customer about each change at least 7 days in advance.
In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular the Civil Code, the Electronic Services Act, the Consumer Rights Act, and the Personal Data Protection Act.
The Customer has the right to take advantage of out-of-court methods of dealing with complaints and redress. For this purpose, he may file a complaint via the EU ODR internet platform available at: http://ec.europa.eu/consumers/odr/.
These regulations enter into force on June 20, 2020.
Due to the growing emission of dust and poisonous chemical compounds, we spent hundreds of hours designing, consulting, prototyping, and testing our unique product together with an interdisciplinary team consisting of, among others, project and product managers and industrial designers. Those busy months allowed us to ultimately offer prophylactic masks with innovative features.
"URBAN'ER" masks are preventive measures made of materials which are safe to use. Masks are used for protecting one's nose and mouth. These products can be used by private individuals to reduce the discomfort caused by the influence of non-toxic particles in case their concentration does not exceed the exposure limits, to limit the spread of pathogenic microorganisms by increasing hygiene (preventing direct contact between mucous membranes and a contaminated hand), and / or to limit the transmission of infectious droplets (whilst talking, coughing, or sneezing). "URBAN'ER" masks are not personal protective equipment within the meaning of Regulation (EU) 2016/425, and they are not medical devices within the meaning of Directive 93/42/EEC and Regulation (EU) 2017/745. Our products are not subject to conformity assessment procedures, therefore they should not be used for professional purposes in case an employee is exposed to harmful factors which enter the body by inhalation. Before using the "URBAN'ER" mask, carefully read the instructions included in the set.
